Why is my Customs Lines not calculated on a Posted Warehouse Shipments?

Why is no price displayed when I click "Calculate" on a posted warehouse shipment?

If you find that the price is empty, it may be because the system does not automatically calculate customs lines based on the shipping type. In addition, the calculation requires that the associated document on the warehouse shipment no longer exists, which happens after the associated sales order has been posted and deleted from the system.

What do I do if the price is empty due to missing documents?

To handle the empty price situation, we have changed the code so that the price is either the item's selling price or the item's purchase price. This ensures that there is always a relevant price to display when the supplement is no longer available.

When do I get an empty price warning and how do I handle it?

You receive a warning when you click "Calculate" on a posted warehouse shipment and the system detects that the document no longer exists. To deal with this, be aware of the warning and expect that the price will be based on the item's sale price or purchase price.