Handling of Return Orders with Intercompany App

Updated 19-09-2023

In the 22.0.202335.72696 release of Intercompany which was released on 1st September 2023. Return Order Handling is now possible with the Intercompany App. 

The App will support the Business Central standard Intercompany functionality, regarding Return Order handling. 

We have here illustrated how Standard Intercompany works. Please be aware that Shipments, Receipts and Invoicing are handled 100% manually on the documents. There are no automatically postings or updating of informations on the documents, after they have been created.  

Return Flow started in Sales Company

A Sales Return Order will be created in Supplier company, when the user Send the IC document in Sales Company manually from the Purchase Return Order.  

Here illustrated with the Customer flow as well. There are not integration between the flow between the Customer <-> Sales Company and Sales Company <-> Supplier Company. The two flows are independently handled.   

Return Flow started in Supplier Company

A Purchase Return Order will be created in Sales Company, when the user Send the IC document in Supplier Company manually from the Sales Return Order. 

Not supported in Return Flow

There are a few features, know from the Sales flow in Intercompany App that are not supported in the Return flow by standard Business Central Intercompany.
This is:

• Across Tenants or Environment ( as the technical way to connect between these are the same) See illustration below. From Business Central v. 23- this is now supported by standard. 
• Customs fields
• Item tracking